Co-Managed IT Services
The need for effective managed IT services is increasing by the day, as small and medium-sized enterprises seek seamless IT solutions..
Changing the way you use internal information technology
We're here to handle your business around-the-clock. IT services must be intended to help your organization expand, rather than hinder it. OUVIK being one of the best MSPs in Guatemala assists you in gaining and maintaining a fair competitive technological edge over others. We help to handle the critical technological requirements for your company's growth
Service Desk
Our IT help desk provides level 1 support to your end users and can serve as an escalation point for your internal IT staff (levels 2 and 3).
Infrastructure as a Service (IaaS)
Leverage ongoing operating expenses to free up corporate cash for other purposes. Get hosting and cloud options to reduce data center costs.
Backup and Recovery Services
We provide state-of-the-art backup and recovery solutions to help your organization in the event of a catastrophic disruption or catastrophe, giving you peace of mind.
Network Operations Center (NOC)
We ensure round-the-clock monitoring of your key data infrastructure and network management system. Our services also provide customized incident response strategies.
Asset and Patch Management
We validate a seamless management process for software assets such as patches, programs and operating systems on both the server and the client.
Security Surveillance
End-to-end protection solutions, such as vulnerability management, security information event monitoring (SIEM) and more, are used to protect the IT environment.